The Wellness Clinic Privacy Policy

This Privacy Policy explains how The Wellness Clinic collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy and handling your data responsibly. It is important that you read this Privacy Policy carefully to understand our practices.

1. Information We Collect

We collect two main categories of information:

• Technical Information: This data is automatically collected when you interact with our website. It includes your Internet Protocol (IP) address, browser type, and information collected through the use of cookies. Cookies are small text files placed on your computer to improve your website experience. You can usually disable cookies through your browser settings, but this might limit some website functionalities. We use cookies to understand website traffic patterns and improve user experience. This data is anonymized and aggregated, meaning we cannot identify you personally from it.
• Contact Information: We collect personal information only when you voluntarily provide it to us. This data is strictly limited to:
  • Your Name: Provided when you contact us or fill out forms on our website.
  • Your Email Address: Used for correspondence, updates, and any communication you initiate with us.
  • Your Phone Number (Optional): Provided only if you choose to share it with us, primarily for contact purposes.

We do not collect any health information. Our website is designed to provide general information about The Wellness Clinic and its services. Any medical or health-related inquiries should be directed to your healthcare provider.

2. How We Use Your Information

We use the collected information for the following purposes:

• Website improvement: We analyze technical information (IP address, browser type, cookie data) to understand traffic patterns, identify technical issues, and optimize website performance. This helps us improve the overall user experience and ensure the functionality of our website.
• Communication: We use your contact information (name, email, and phone number – if provided) solely to respond to your inquiries, provide information you requested, and communicate with you about relevant updates to our website, if you have opted-in for such communication. We will never contact you with unsolicited marketing or sales pitches. Any email communication will always contain an option to unsubscribe.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, and governmental requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with third-party service providers who assist us in operating our website and delivering our services. These providers are carefully selected and have data processing agreements in place ensuring the security and confidentiality of your data. They are only permitted to process your information for the specific purposes we have authorized.

4. Data Security and Retention

We take appropriate measures to secure your information and protect it against unauthorized access, use, alteration, or destruction. These measures include technical security safeguards and strict internal procedures.

The data retention period for your information depends on the purpose for which it was collected. Technical information related to website performance is retained only as long as necessary for the purposes of website optimization. Your contact information will be kept until you request deletion or until it is no longer needed to fulfill the purpose for which it was collected.

5. Your Rights

You have certain rights concerning your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request its correction.
• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal information, provided that there is no compelling reason for us to retain it. Please note, we may be required to retain certain data for legal or compliance reasons.
• Right to Restriction of Processing: In some cases, you have the right to restrict the processing of your personal information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us. We will respond to your request within a reasonable timeframe.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as appropriate.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete such information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of .

This Privacy Policy is effective as of . We reserve the right to make changes to this policy at any time. We encourage you to check back periodically for updates. Your continued use of our website following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.